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FAQs

What happens if, for any reason, I am not entirely satisfied?

We are so confident that you will be delighted with your order that we have a 100% money back guarantee which means that if you are not completely satisfied, we will either re-do it for you or offer you an immediate refund.

Is shipping included?

Our SuperSaver service is FREE with absolutely nothing extra to pay. Or you can opt for our Priority service for just $14.95. For a real time indication on when you are likely to receive your order, please refer to the Shipping section. Here, you will be asked to enter the state you would like the order shipped to - then simply let our system take care of the rest.

How many images are there?

We have over 3 million awesome images to choose from - we're sure you'll find the perfect one.

Where do your images come from?

Having partnered with the world's largest online photo library, Alamy, we are able to offer images from thousands of photographers and hundreds of stock agencies around the globe.

What is IntelliSearch?

This is our search bar. It's not like any ordinary search facility though - it will predict in real time what you may be searching for as you start typing. It's always one step ahead! Give it a go - it's certainly got the Wow! factor.

How else can I search?

If you're not quite sure what you're looking for, then you may want to use the categories on the Home Page. As you click through a category, intuitive choices will help you drill down your search further.

I really like an image currently displayed on your Home Page? How can I select it?

The images that are displayed on the Home Page are Bestsellers - so simply go to the Bestsellers section and you'll find it there.

I'm browsing through images. Is there a way to shortlist a few?

Yes, absolutely. Simply click "Add to My Gallery" at the bottom of an image and it will automatically be added to your gallery. You can visit this personal gallery at any time.

I've found an image I really like but I'm not sure if it will suit the color of my room. Is there a way to check?

Yes - this is just one of several features of our unique software. Once the image is uploaded, you will be given the option to preview it. This will allow you to see your image hanging on a virtual wall - where you will be able to completely customize your surroundings to re-create your home!

Do I need to be good with computers?

No, not at all. The process has been designed for total ease of use. Try it and see just how easy we've made it for you!

What various options of wall art do you have?

We currently offer Stretched canvas prints, rolled canvas prints, fine art prints and gloss and pearl photographic prints. For further information about individual products, please refer to the Product Type section.

What materials do you use?

We use the very finest materials. For further information about individual products, please refer to the Product Type section.

Can I place an order and arrange for it to be sent to another address?

Absolutely. When entering your personal details you will be given the opportunity to say whether you wish to use your own address or supply a different delivery address.

Which credit cards do you accept?

We accept all major credit cards.

What about my personal details?

Your personal details are essential for the delivery of the items you have ordered. This information is for our records only and can be removed upon written request from you. You will receive minimum emails from us concerning your order.

How secure is the website?

All payment details are processed by a secure server, this information is sent by 128 bit encryption meaning it is impossible to break the code and steal your credit or debit card details. We have also been granted an EV SSL by Commodo - which means the site is completely safe - you only need to see the "corner of trust" placed on the bottom right of our site to be sure!

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